Terms and Conditions
By using this website at https://heartsoulpath.ca, you consent to these terms and conditions.
Registration/Payments
Credit/Debit Card
Online payments are processed through Square. Payment is processed immediately, so your registration is confirmed at the time of payment.
Interac E-transfer
E-transfer payments are processed securely through Interac e-transfer service.
You must e-transfer the full amount to the email address provided when you checkout within 24 hours or your order will be cancelled. You can try to register again if there is still room.
Autodeposit is enabled. If you are asked to create a question and answer, you likely entered the wrong email address.
Refunds/Exchanges
Event Refunds
Workshops, Retreats, and Circles that include multiple sessions: 100% refund with 7 days notice before the first day of the event.
Single Circles: 100% refund with 4 days notice.
50% refund with 24 hours notice.
All events: No refund with less than 24 hours notice and for no-shows.
If eligible, you may choose to receive a refund or a store credit toward a future event.
Refund
Refunds will be issued via the same payment method as the original purchase.
Store credit
The amount of your credit will be applied to the cost of a future purchase. If the cost of the future purchase is more than your credit, you will be responsible to pay the difference. If there is credit remaining after paying for the future purchase, you may use it toward another purchase. Store credits expire after one year.
Event Exchanges
If you want to attend a different event than one you’ve paid for, you may switch with 24 hours notice before the earlier event if space is available. Please contact me with your request.
Gift Cards and Promotions
Gift cards are non-refundable. Events or items purchased with a gift card are eligible for exchange only.
Unless indicated otherwise, one promotional code may be used per purchase.
Data Collection and Privacy
Your personal data is used only for the purposes of processing orders, communications with you, and for any other purpose to administer this website and my business.
I receive, collect and store any information you enter on this website or through payment processing providers, or provide me in any other way, including name, email, communications, purchase history, and other personally identifiable information.
User Profile and Account
For users that register or place orders on this website, the personal information you provide is retained in your user profile. All users can see, edit, or delete their personal information at any time, except the username which can never be changed. Website administrators can also see and edit that information.
Comments
When you leave comments on this site, the data shown in the comments form is collected, and also your IP address and browser user agent string to help spam detection.
How Long Is Your Data Retained?
When you place an order, the order details are retained for a minimum of six (6) years in compliance with government regulations.
When you leave a comment, the comment and its metadata, including your name, email address, and website, are retained indefinitely. This is so your follow-up comments can be recognized and approved automatically instead of holding them in a moderation queue.
If you visit the login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies will be set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
What Rights Do You Have Over Your data?
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data that is held about you, including any data you have provided.
You may withdraw your consent for me to store your information at any time by emailing me.
When you request that any personal data that is held about you be deleted, this does not include any data we are obliged to keep for administrative, legal, or security purposes.
Is your data shared?
When you make purchases or send information through forms on this website, Cloudflare’s Turnstile processes client-side “signals” including client IP, TLS fingerprint, and User‑Agent header; these signals are explicitly described in Cloudflare’s Terms and Conditions as necessary for bot detection rather than user identification.
If you request a password reset, your IP address will be included in the reset email.
For comments you make on this website, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Visitor comments may be checked through an automated spam detection service.
Embedded Content From Other Websites
I am not responsible for and have no control over the privacy and data collection practices of any other website including but not limited to email providers, payment processing providers, online store software providers, and statistics software providers.
Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you had visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Statistics
Statistics help me improve this website. Software tools are used on this website to automatically collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information, session information (cookies), page response times, length of visits to certain pages, and page interaction information.
Your name and email address are not collected for the purpose of website statistics.
Content & Intellectual Property
All content contained within this website is property of the domain owner. This includes but is not limited to text, images, documents, files and anything that contributes to the composition of this website.
If you have any questions, please contact me.